Showing posts with label Kah Bintang. Show all posts
Showing posts with label Kah Bintang. Show all posts

Monday, June 16, 2008

2nd Service at Kah Bintang 223 Branch

Time for my 2nd service. This time, I brought my own Fully Synth Eneos oil. Wifey sent the car to the workshop early this morning while I was still snoozing due to some early work that came around.

Had mentioned about 3 things:
- Use the Eneos oil
- Check the petrol smell
- The steering wheel is pulling to the left

Well, the steering wheel is still pulling to the left. I don't know if the petrol smell will still be there (another 250km to go b4 my next refuel). But I'm sure they used the Eneos oil. Total bill came up to RM 13.00 for the oil filter and a (free) car wash. However, today's service took longer than usual, and my car was parked idle for the longest time. I also had to wait till after lunch where the service guy at the counter could print out my receipt.

The boss from Boon Siew came over to visit the 223 branch around 1.30pm. All the sales guys were in their smartest outfits. A korean big shot was supposed to appear, but no show. Sam brought the visitors for a tour around the branch.



How's the car after the service? I was hoping for a better fuel consumption and a smoother ride, but seems the same only. Looks like I'll need to reset the ECU! YEAH!

Sunday, March 23, 2008

Kah Bintang - Contact Us - Contact You Back!

Remember my e-mail to Hyundai?

Sam called me this evening to let me know some info.

The X20 AUTO mode (climate control) not only controls the temperature, but also the humidity. It measures the humidity outside and inside the car, and balances it (don't know how).

Therefore, when you start the car, set the climate control to the 20C and the RECYCLE AIR button will come on. However, after driving a while, it will turn OFF. Reduce the temperature (to LOW) and the RECYCLE AIR button will turn on again!

Another gripe of mine is the climate control sets the MODE. Eg. Cannot change to leg mode.

I'm not sure if these are good features, but this is how the car air cond is tuned. Unless you know how to tune it, we'll just have to live with it.

Kudos to Kah Bintang for a quick response time!

Saturday, March 22, 2008

Kah Bintang - Contact Us

Lets see if this works:

"Hello. I brought my Elantra 2008 for 1k Service at Kah Bintang Jln. 223. I would like to inquire on the air-cond system in the Elantra 2008 model, as the Service Center staff did not provide me a decent reply.

There is an AUTO mode which enables climate control in the car. When AUTO mode is used, the air-cond system turns off the RECYCLE AIR button. Therefore, outside air is sucked into the car. Manually selecting the RECYCLE AIR button turns off the AUTO mode. Please advise whether AUTO mode can be programmed to use RECYCLE AIR.

FYI, RECYCLE AIR button is to reuse the internal air in the car for the air-cond. Turning off the RECYCLE AIR button allows outside air (smoke/dirt particles) to enter the car's cabin.

Your prompt reply / escalation on this matter is appreciated."

Summary of 1k Service

Finally back home. The 1k service took 2 hours which included:
- Engine oil (Castrol Semi) & filter (15% discount for the filter)
- Alignment (F.O.C)
- Headrest replacement (F.O.C)
- Car wash (F.O.C)
- Short discussion on aircond

Total cost = RM 104.33

Satisfied with service provided.









However, regarding the air-con air circulation when set to auto, I asked my SA who checked with the service guys. They were not aware of this till this morning. Then they asked their superior / manager, who took a look and then said... "Auto maaaaah".

"What?"

Looks like I'll have to escalate this higher... Stay TUNED!

Elantra 1k Service

9.00am Saturday morning. Kah Bintang Jalan 223.

Its quite a large service center with both new cars and cars waiting to be serviced. There was a old Honda CRV there for service as well. Apparently this service center was a Honda service center before.

They say first impressions leave a lasting effect. My first impression of the service center was not to good. However the staff there were much better than my previous Perodua service center. Although their infrastructure is not as modern, they're service is excellant.

Both the sales manager and SA came over to say "hi" and chat. The guys working on the car knew what they were doing, and were quite friendly. Pics after service is done.

Note: If you have alignment problems, don't wait till 1k service to fix it. Do it now. You may not get free alignment service AFTER 1k. Also don't change your rims before doing the alignment.

Sunday, March 16, 2008

Kah Bintang Jalan 223

I dealt with a sales guy called Eric. He's been with Hyundai for only 6 months, but has been in this line for many years now. I've also spoken to the Manager, Sam.

I'm a satisfied customer. Eric ensured all the processes went through without me having to worry about anything. A true mark of customer service. Sam has a wealth of information on Hyundai cars and services. I can't disclose more, to protect my own privacy, but can vouch for his good service.

Please contact him if you want to purchase a Hyundai Accent, Elantra or Sonata:

Eric 016-358 1618
Sales Adviser


You can mention my name (Jason). But even if you don't, thats fine.